Faqs
Welcome to the Nutrifico UK® FAQ page. Here you’ll find answers to the most common questions about our products, orders, and delivery.
If you need further assistance, please contact us at support@nutrifico.co.uk — we’re happy to help.
1. What is Nutrifico UK?
Nutrifico UK is a UK-based nutrition brand focused on creating high-quality food supplements designed to support everyday vitality and wellbeing.
Our products are nutrition-first, discreet, and manufactured to UK quality standards.
2. What products do you offer?
We currently offer Nutrifico Vitality+ Tablets and Nutrifico Vitality+ Spray, two convenient formats designed to support energy, circulation, and daily confidence as part of a balanced lifestyle.
3. How do I place an order?
Simply browse our store, choose your preferred product, add it to your cart, and proceed to checkout.
Once your order is placed, you’ll receive a confirmation email with your order details.
4. Do I need an account to order?
No — you can check out as a guest.
Creating an account allows you to track orders faster and save your details for future purchases.
5. What payment methods do you accept?
We accept secure payments via:
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Credit & Debit Cards (Visa, MasterCard, American Express)
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PayPal
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Apple Pay
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Google Pay
6. How do I track my order?
Once your order has been dispatched, you’ll receive an email with a tracking number.
You can use this to follow your delivery via the courier’s website.
7. Can I change or cancel my order?
If you need to amend or cancel an order, please contact us as soon as possible at support@nutrifico.co.uk.
We process orders quickly, so changes may not be possible once your order has been shipped.
8. What is your return policy?
We offer a 30-day money-back guarantee.
To be eligible for a return, items must be unused and in their original packaging.
For full details, please see our Returns & Refunds page or contact our support team.
9. How long does delivery take?
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UK orders: Typically 3–5 business days
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International orders: Usually 5–12 business days
You’ll receive a shipping confirmation email once your order has been dispatched.
10. Do you ship internationally?
Yes, we offer international shipping.
Shipping costs and delivery times are shown at checkout and vary by destination.
11. What if my order arrives damaged or incorrect?
If your order arrives damaged, faulty, or incorrect, please email support@nutrifico.co.uk with photos of the issue.
We’ll arrange a replacement or refund as quickly as possible.
12. Can I exchange a product?
We do not currently offer direct exchanges.
If you’d like a different product, please return your item for a refund and place a new order.
13. Are Nutrifico products safe for daily use?
Yes. All Nutrifico products are food supplements designed for daily use when taken as directed.
If you have a medical condition or are taking medication, we recommend consulting a healthcare professional before use.
14. Are your products suitable for everyone?
Our supplements are intended for adults.
Please review the ingredient list on each product page and contact us if you have specific concerns or sensitivities.
15. Do you offer free shipping?
We occasionally offer free standard shipping on qualifying orders.
Eligibility will be shown clearly at checkout.
16. How can I contact customer support?
You can reach our support team at:
We aim to respond to all enquiries within 1–2 business days.
Thank you for choosing Nutrifico UK® 🌿