Privacy policy

At Nutrifico UK®, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or make a purchase from nutrifico.co.uk (the “Site”).

By using our Services, you agree to the practices described in this policy.

Information We Collect Directly From You

When you interact with our Site or place an order, we may collect the following information:

  • Contact details such as your name, billing and shipping address, email address, and phone number

  • Order information, including purchased products, payment confirmation, and delivery details

  • Account information, such as login credentials if you create an account

  • Shopping activity, including products viewed, added to cart, or saved

  • Customer support communications, including emails or messages you send to us

Information We Collect from Third Parties

We may also receive information from trusted third parties, including:

  • Service providers that help operate our Site (such as Shopify)

  • Payment processors that securely handle billing and payment information

  • Tracking technologies such as cookies, pixels, web beacons, and analytics tools that help us understand how visitors use our Site and emails

How We Use Your Personal Information

We use your information to:

  • Process and fulfil orders, including payments, shipping, and returns

  • Manage your account and provide customer support

  • Communicate with you about orders, updates, or important service information

  • Send marketing communications or promotional offers (where permitted)

  • Improve our Site, products, and customer experience

  • Detect, prevent, and investigate fraud or unauthorised activity

Cookies and Tracking Technologies 🍪

We use cookies to:

  • Enable essential site functionality

  • Remember your preferences

  • Analyse site performance and usage

  • Support marketing and advertising activities

Third-party services may also place cookies on your device. You can manage or disable cookies through your browser settings, though this may affect site functionality.

How We Share Your Personal Information

We may share your information in the following circumstances:

  • With service providers and vendors who assist with payments, shipping, IT, analytics, and customer support

  • With platform partners such as Shopify to operate and improve our Services

  • When you have given consent or directed us to share information

  • As part of a business transaction such as a merger or sale

  • To comply with legal obligations or protect our rights, customers, or Services

Disclosures in the Past 12 Months

Category of Information Shared With
Identifiers (contact, account, order data) Service providers and vendors
Commercial information (orders, preferences) Marketing and platform partners
Internet activity (usage data) Analytics and affiliated services

We do not use or disclose sensitive personal information to infer personal characteristics.

User-Generated Content

If you submit reviews, comments, or other content publicly on our Site, this information may be visible to others. We cannot control how third parties may use publicly shared content.

Third-Party Links

Our Site may contain links to third-party websites or social platforms. We are not responsible for the privacy practices of those services and encourage you to review their privacy policies separately.

Children’s Privacy

Our Services are intended for adults only. We do not knowingly collect personal information from children.
If you believe a child has provided us with personal data, please contact us at support@nutrifico.co.uk to request deletion.

Your Rights and Choices (UK & EU)

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Receive a copy of your data or request data portability

  • Restrict or object to certain processing activities

  • Withdraw consent where applicable

To exercise any of these rights, please contact us at:

📧 support@nutrifico.co.uk

Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

📧 support@nutrifico.co.uk

Thank you for trusting Nutrifico UK® 🌿